1. Introduction

　　With China entering WTO and global economy integration, the operation mode of company gradually moves from product-orientation to customer-orientation. The market potential of customer center is large. How to make a tailored customer service center for power companies with their current conditions addressed is an ultimate goal of Eachtech. Aiming at the current condition of customer service building and industry features of power suppliers, Eachtech unique electricity customer service solution provides customers with the best choice.

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